RETURNS POLICY

Returns Policy

Not feeling Blissful about your purchase?   Returns to Blissed Out Boutique are easy.  If you have any questions or need assistance, please call us at 614-662-2811 (Monday - Friday 9:00AM EST-5:00PM EST), message us on our Facebook page, or email us at customerservice@blissedoutboutique.com.

INCORRECT/DEFECTIVE ITEM

If you believe you have received an incorrect item or an item with a manufacturer defect we must be notified within 3 days of receiving the order at customerservice@blissedoutboutique.com or it cannot be returned - No Exceptions. A photo of the incorrect item/manufacturer defect must be included in your email.

Once we’ve reviewed the photos and it has been determined that the item is defective, we will email you a prepaid return label to send the item(s) back and will ship out the correct/new item(s) once we receive your return.

If the item is not in the same condition as it was when it left our warehouse we will not be able to accept it.  We will not accept any items that have been ripped/torn/come apart at the seam when trying an item on or holes made to items when opening packages with scissors - this is not a manufacturer defect

Return shipping is the customers responsibility and we recommend that you send the item(s) back using either USPS, UPS or FedEx along with a tracking number as we will not be responsible for items that are lost or damaged while in-transit to us.

Items must be received back to our store within 14 days of the delivery date provided by USPS with ORIGINAL TAGS STILL ATTACHED.  Items that appear worn/washed, have stains, smell of cigarette smoke, perfume, deodorant or other odors, have animal hair or have been damaged by you will not be accepted. We are not responsible for damages to clothing as a result of improper care or handling or incorrect sizing.

If your return does not meet the above return guidelines or will not be received by our warehouse within 14 days of the delivery date posted by USPS, please DO NOT attempt to return it. You will be responsible to pay the additional shipping costs to send back to you. If you choose not to pay shipping charges to get it back to you, your items will be donated to charity after 14 days of our receipt.

CLEARANCE ITEMS

Clearance Items are listed in the Clearance section of our website and are notated with "Final Sale" in the products name. ALL CLEARANCE ITEMS ARE FINAL SALE and NOT ELIGIBLE FOR RETURN OR EXCHANGE. 

PROMOTIONAL/FLASH SALES

Any purchase made during a promotional/flash sale may be returned for store credit only if they meet our regular return criteria, unless indicated during that sale that all purchases are final. Clearance items are still Final Sales.

ACCESSORIES

Hats, jewelry, socks & scarves are not returnable.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

RETURN ADDRESS

Blissed Out Boutique

203 Fairdale Ave

Westerville, Ohio 43081